HOTMA – Implementation of Requirements (6-6-24)

Payment & Cancellation Policy
Each person who views a MA-AHMA-hosted webinar must register and pay for individual access; group viewing via one registration/payment is prohibited and dishonest. Registration and registration fee payments must be received by any posted deadline or 5 business days prior to the webinar date if no deadline is posted on the registration page. Registration fees may be refunded less a $50 cancellation charge if a cancellation notice is received in writing via email to info@mid-atlanticahma.org by any posted deadline or at least 5 business days prior to the event if no deadline is posted. Non-payment of the registration fee does not cancel your registration and all no-shows will be responsible for payment of the full registration fee. No refunds or transfers are provided after the cancellation deadline (i.e., within 5 business days of the event or any posted deadline); substitutions are permitted until 1 day prior to an event. Certificates of participation will be held until full/correct payment is received and if the company has any delinquent MA-AHMA invoices. Non-payment of fees may result in registration refusal for future events. Corrective invoices will be issued for non-members registering/paying at the member rate and the balance due must be paid by the event date or upon receipt of the corrective invoice. A $50 late fee will be assessed on all payments received after the payment deadline. The webinar link you receive is personalized to you and should not be shared; unauthorized use of your personal link and/or multiple/simultaneous log-ins using your link may result in the assessment of additional registration fees. NOTE: This policy supersedes any policy or statement regarding cancellations that may appear on automated webinar confirmations from the instructor or webinar platform (e.g., GoToWebinar, Zoom, etc.); cancellations are ONLY accepted via email to info@mid-atlanticahma.org as described in this policy.